Customs & Duties

Please note that all items are subject to customs and import duties as determined by your country’s regulations. These charges are not included in the product price or shipping fees and must be paid by the recipient upon delivery. We recommend checking with your local customs office for more information on potential costs.

Shipping & Delivery Policy

At SOTS, we aim to ensure that your orders are delivered quickly and efficiently. Please find details about our shipping and delivery services below:

International Deliveries

• All international orders are delivered by FEDEX within 4-5 working days.
• Please note that customs and import duties may apply and are not included in the product price or shipping fees.

UAE Deliveries

• Deliveries within Dubai:Handled by a local courier company.Delivery options include same-day or next-day delivery, depending on the time of order placement.
• Deliveries within other UAE Emirates (except Dubai):Managed by Quiqup.Orders are delivered within 1-2 working days.

Additional Information

• Delivery times may vary during holidays, promotional periods, or unforeseen circumstances.
• Once your order is dispatched, you will receive a tracking number to monitor your shipment's progress.